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Regent University - Library

Interlibrary Loan & ILLiad: ILLiad Policy & FAQ

A guide to using interlibrary loan and your ILLiad account.

ILL Quick Facts

ILLiad: The software used to manage Interlibrary Loan requests. You must register for an ILLiad account (one-time registration) before you can submit a request.

Due Dates: Are determined by the lending library. The average loan period is 4 weeks.

Renewals: Renewals are ONLY granted at the discretion of the lending library. If a renewal is allowed, the average renewal period is 3 weeks.

Recalls: The lending library may recall Interlibrary Loan materials at their discretion. Recalled materials must be returned to Regent University Library within two (2) days of notification.

Returns: Loan materials borrowed through Interlibrary Loan must be returned to Regent University Library's circulation desk.

Overdue items: A $1.00 per day will be charged for overdue Interlibrary Loan Books.  Failure to return materials by the due date or recall date will result in a blocked ILLiad account.

Electronic Delivery: All copy requests are delivered as PDF files to your ILLiad account. Be sure to save the PDF file as it will automatically be deleted 30 days after delivery.

Problems: Please contact the Interlibrary Loan department as soon as possible. We will work with the lender to resolve the problem on your behalf.

Interlibrary Loan (ILL) Policy & FAQ

What is Interlibrary Loan?

Who may use ILL?

What can be requested via ILL?

Can I borrow textbooks for my classes through ILL?

What about Theses and Dissertations?

How long does it take to get something via ILL?

How are ILL requests submitted?

How will I be notified?

Where do I pick up materials I requested on ILL?

How long can I keep material borrowed via ILL?

How do copyright restrictions affect interlibrary loan?

Who can I contact about this policy?

Distant Student Services

Books: Distance Students are eligible to request circulating items owned by Regent University Library. Additionally, Interlibrary Loan will borrow books that are unavailable in the Regent Collection from other libraries. This service is available for DE students that live within the Continental United States.  Please keep in mind that items borrowed from other libraries are first delivered to Regent Library, before being shipped to your address which will result in a shorter check-out period.  Due to the shorter check-out period, you may want to consider using your local public library ILL department for this service.

Returns:  You are responsible for return postage on all items that are shipped to you. We recommend that you use a courier with tracking and insurance so that you are not charged for books lost in return shipment.

PDF Copies of Articles or Book Chapters: Just like other students, Distance Students can request PDF copies of articles and book chapters. 

Contact Us

Patty Hughson   
Interlibrary Loan Supervisor
Phone: (757) 352-4424
Fax: (757) 352-4179
Carine Mattix
Interlibrary Loan Supervisor
Phone: (757)352-4824
Fax: (757352-4179
ILL Office Hours:
Monday - Friday: 6:30am - 3pm
ILL Department E-Mail: