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Welcome to the Regent University Library Interlibrary Loan Service.
Interlibrary Loan has resumed all its services. However, due to covid-19 guidelines, there is a 3-day quarantine period by most libraries before materials are handled. As a result, you may experience longer processing and shipping times of your requested materials.
Curbside Pick-up: Should you desire to pick-up your ILL books using this service, please submit a curbside form and put ILL book(s) in the description: https://regent.libwizard.com/f/curbside-pickup
You may contact us for assistance by email: firstname.lastname@example.org or by phone at 757-352-4424. Thank you.
First Time Users - Register Your ILLiad Account
The first time you log into ILLiad, you will see the New User Registration form.
First time users will be asked to fill out a brief registration form before using ILLiad.
Changing account information
By searching for books through WorldCat and then clicking on ILLIAD, the system will automatically populate all the data needed for your book request. In a few clicks, you can order an item and be sure that all your information is accurate.
Here is a short tutorial explaining how to create a request through WorldCat:
If you would like to place a request within your ILL account, please follow the instructions below:
On the request form:
1. Fill in the required information, such as Title and Author.
2. Click "Submit Request" at the bottom of the form to complete your request.
As you are browsing in Summon or in one of our databases, you might be interested in an article for which Regent University does not have access. If that is the case, you will be able to request this item by clicking on a button that will look like the ones pictured below. This will take you to your ILL account and the system will automatically fill out all the information needed. The only thing left for you to do is to "Submit Request".
Hebrew and Greek word search requests are only available to distance students:
Before submitting a word search requests, please watch the short video below or refer to the instructions at the bottom of this page.
For local students: books, scores, and other physical materials
Books and other physical materials will be available for pick up at the Library Resource Desk. You will receive an email notifying you of the ILL materials ready for pick up.
For distance students: books, scores and other physical materials
Books and other physical materials will be mailed to you through UPS. Please provide us with a street address and not a P.O. Box. You will receive an email notifying you that the items have been shipped. You are responsible to mail the items back on time at your own expenses. We strongly encourage you to insure your package as you will be responsible for any loss or damage. Items will need to be mailed back to Interlibrary Loan/Regent University Library/1000 Regent University Drive/Virginia Beach, VA 23464-9894.
For all students: articles & book chapters
Articles and book chapters will be posted as PDF files to your ILLiad account. To access them, login to your ILLiad account and click View/Download Electronically Received Articles. Please note that the PDF file is only accessible for 30 days!! If you want to keep the document save the PDF item to your hard drive or a USB drive.
Please be aware that you are financially responsible for all items, from the moment an item leaves its home library to the moment it is checked back in its home library. As a department, we track and insure all of our packages. If you are a distance student, please make sure to track and insure your packages. If you are a local student, please take good care of the items lent to you.
You may submit a request to renew your ILL materials directly from your Regent Interlibrary loan (ILLiad) account.
IMPORTANT: At the bottom of the screen under the Tracking section you will see that the ILLiad system has generated an automated renewal date; however, your item is NOT automatically renewed. Although this is a glitch in the ILLiad system, be assured you will be contacted upon our hearing back from the lending library.
TWO KEY POINTS TO KEEP IN MIND ARE:
1. If you are initiating the renewal request through your ILLiad account, the request must fall within the 7-day window period of the item’s due date. If the item is currently due, past due or you see "Clone Request" you will NOT be able to request a renewal through your ILLiad account.
2. Your renewal request does not automatically renew the item. Renewals are ONLY granted at the discretion of the lending library. If a renewal is allowed, the average renewal period is 4 weeks. We will contact you upon our hearing back from the lending library.
You may also request a renewal by emailing email@example.com or by calling Patty Hughson at 757.352.4424 or Abraham Carter at 757.352.4158
New Policy - Distance Student Book Requesting:
Book requests made by DE students that we do not own, will be purchased as e-books (if available); this is a change from requesting books from another library when we do not own the book(s) you are requesting. "Official textbooks" will not be purchased as e-books.
Books: Distance Students are eligible to request circulating items owned by Regent University Library. Additionally, Interlibrary Loan will borrow books that are unavailable in the Regent Collection from other libraries, but only if these books are not available to purchase as an E-book. Please keep in mind that items borrowed from other libraries are first delivered to Regent Library, before being shipped to your address which will result in a shorter check-out period. Due to the shorter check-out period, you may want to consider using your local public library ILL department for this service.
Returns: All returns must be mailed back to Regent University (Interlibrary Loan - Regent University Library - 1000 Regent University Drive, Virginia Beach, VA 23464). You are responsible for return postage on all items that are shipped to you. We recommend that you ensure the package is properly secured and use a courier with tracking and insurance for returning all items. Do not use Library Rate / Media Mail to return books.
PDF Copies of Articles or Book Chapters: Just like other students, Distance Students can request PDF copies of articles and book chapters.
Interlibrary Loan (ILL) is a service provider of research materials: books, periodical articles, movies, etc. ILL is a Library to Library service, lending libraries do not loan materials to individuals. Please use your Illiad account to request materials you need and we will find the libraries that hold these items.
Interlibrary Loan at Regent University Library is available only to current students, faculty and staff.
ILL will help you obtain research materials not available at Regent University Library. However, some items might be difficult to obtain from other libraries, such as:
If the material you have requested is owned by Regent, we will process your request and pull the item from our stacks. You will be able to come and pick it up from the Library Resource Desk just like any other ILL request.
Please do not request textbooks through Interlibrary Loan. Interlibrary Loan cannot be used as a substitute for buying textbooks or other course required materials. Loan periods are rarely longer than 4 weeks and renewals are not always granted. Keeping a book longer than the loan period will cause your ILLiad account to be blocked, prohibiting you from requesting additional Interlibrary loan materials. Overdue books cause strained relationships with other providing libraries we rely on for supplemental research materials.
You may attempt to request theses and dissertations via ILL. If you need help finding additional resources for your research, please contact a librarian.
ILL books and materials can take 5 to 10 business days to arrive.
Journal articles usually arrive within three days, but can take up to 1-2 weeks to arrive.
Delivery time is dependent on the library sending the material, the availability of the requested material, and the accuracy of your request.
Click here to learn how to submit requests for ILL materials.
All ILL materials have an automatic email notification sent to Regent University email accounts or a preferred specified email account.
Book items may be picked up at the Library Resource Desk. Journal articles will be made available as a PDF via your ILLiad account.
Journal articles are yours to keep.
Interlibrary Loan material due dates are set by the lending library. Renewals can only be given by the lending library. In order to request an ILL renewal, you may do so within your ILLiad account (see 'Renewing material' tab for instructions) or you may contact the Interlibrary Loan Department directly at firstname.lastname@example.org or Patty Hughson at 757.352.4424.
Renewals are not guaranteed and may not be granted once the due date has passed.
Interlibrary Loan is a courtesy provided by libraries around the world and any conditions imposed by that library will be strictly observed. All items can be subject to immediate recall by the lending library. Borrowed items kept overdue by patrons create critical problems for Interlibrary Loan service. Lending libraries may cease to lend to our institution until all overdue materials are returned.
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or other reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.
If you have questions or comments about these ILL policies, feel free to email our Interlibrary Loan department.
ILLiad: The software used to manage Interlibrary Loan requests. You must register for an ILLiad account (one-time registration) before you can submit a request.
Due Dates: Are determined by the lending library. Items are not loaned for entire semesters. The average loan period is 4 - 6 weeks.
Renewals: Renewals and the length of the renewal are ONLY granted at the discretion of the lending library. Each lender has a limit on how many times they will renew an item if at all. If a renewal is allowed, the average renewal period is 4 weeks.
Recalls: The lending library may recall Interlibrary Loan materials at their discretion. Recalled materials must be returned to Regent University Library within two (2) days of notification.
Returns: Loan materials borrowed through Interlibrary Loan must be returned to Regent University Library's Resource Desk. DE Students, see "InterLibrary Loan for distance students" tab.
Overdue items: Materials not returned by the due date or recall date, will result in a blocked ILLiad account. A $1.00 per day overdue fee will be assessed. If the item is more than 30 days overdue, it will be declared lost and you will be billed a minimum lost fee of $95 plus processing fees per item. Should you pay the lost fee, you will not be able to return the item for a refund. Should Regent University Library pay the lost fee invoice, you may no longer return the item to have your fees reduced. You will have to pay your bill in full. If the item is returned before the lost fee is paid by you or Regent, your fine will be reduced to the $30 overdue fee.
Electronic Delivery: All copy requests are delivered as PDF files to your ILLiad account. Be sure to save the PDF file as it will automatically be deleted 30 days after delivery.
Problems?: Please contact the Interlibrary Loan department as soon as possible. We will work with the lender to resolve the issue on your behalf.
The ILL staff is available to help you process your ILL request but is not equipped to help you with your research questions. If you need assistance finding a reference, or accessing a database, please click here to contact our reference librarians.